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Q:
The
content
doesn't
seem to
be the
same on
all the
servers,
why?
A:
This is
because
the
servers
are
located
in
different
geographical
areas
with
different
feeds
and
peering
arrangements
at each.
We have
designed
our
system
this way
for
redundancy
and
speed.
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Q:
Some
newsgroups
seems to
be
expiring
very
quickly,
why?
A:
The rate
of
article
expiration
will
vary by
group
and will
depend
on the
amount
and size
of new
articles
coming
in. This
is
especially
true for
binaries
groups.
We do
not set
limits
on
retention
time,
the only
limitation
is the
amount
of disk
space
available.
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Q:
Do I
have to
use a
newsreader
to
access
your
newsgroups?
A:
Yes,
currently,
you must
use a
newsreader
to
access
the
newsgroups.
You can
download
one from
HERE
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Q:
How do I
cancel
my
account?
A:
Email us
with
your
username
or
account
number.
We will
cancel
your
account
and
email
you a
confirmation.
Until
you have
received
our
cancel
confirmation
email,
the
account
is still
active.
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Q:
How will
your
charge
appear
on my
credit
card
statement?
A:
To
protect
your
privacy,
any
charges
will
discreetly
appear
as
CCBill.com
*TBM
newsfeeds
on your
credit
card
statement.
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Q:
Why are
there
articles
missing
in the
binaries
newsgroups?
A:
This can
happen
for
several
reasons.
The most
likely
is that
some of
the
articles
(or
parts of
articles)
were
filtered
out as
spam
before
they
reached
our
servers.
We do
not
filter
any
incoming
articles
on our
binaries
servers,
everything
we
receive
from our
upstream
is
posted.
Many
news
servers
limit
the
maximum
article
size and
if any
articles
are in
excess
of that
size the
server
will
cancel
it
automatically
and it
will not
propagate
out.
Also,
all news
servers
have the
right to
filter
out
anything
that
passes
through
their
server.
Keep in
mind
that
Usenet
was
designed
to carry
only
plain
text,
not
large
binary
files.
Processing
binary
articles
places
twice as
much
strain
on the
server
as plain
text
articles
do. For
these
reasons
no
guarantee
regarding
completeness
of
binary
articles
is
expressed
or
implied
by
thenewsfeed.net.
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Q:
Some
articles
that I
post
from
thenewsfeed.net
do not
seem to
propagate
to other
news
servers,
why?
A:
Another
news
server
may be
canceling
them .
We can
take no
further
responsibility
for
articles
not
propagating
once
they
have
been
sent to
our
upstream
servers.
Another
reason
could be
if you
have a
record
of abuse
on our
servers
your
posting
access
may have
been
disabled.
Once
your
posting
access
has been
disabled
due to
posting
abuse it
will
never be
restored,
so don't
even
ask. Nor
will we
issue
refunds
for this
reason.
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Q:
I need
to
change
the
credit
card I
am using
with
thenewsfeed.net.
What do
I need
to do?
A:
Go to
our
Signup
and
cancel
your
current
account
canceled.
Wait
until
your
current
subscription
period
expires
and you
can no
longer
login
then
sign up
a new
account
with the
new
credit
card
information.
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Q:
I am
getting
a "502
Authentication
Error."
What
does
this
mean?
A:
A "502
Authentication
Error"
means
that you
may have
typed
your
username
and/or
password
incorrectly.
Another
possible
cause is
inaccurate
or
outdated
credit
card
information.
User
names
and
passwords
are case
sensitive!
Q:
What is
the POP3
and/or
SMTP
address?
A:
thenewsfeed.net
does not
provide
E-Mail
account
with the
Usenet
services.
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Q:
Where
can I
find
more
info on
Usenet?
A:
For
those
New to
Usenet,
we
recommend
usenetservices.com
It is
full of
Usenet
information.
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Q:
I'm
getting
an
AUTHENTICATION
FAILED
message
A:
First,
check
that you
entered
the
correct
username
and
password.
If you
forgot
your
username
and/or
password,
email
webmaster@thenewsfeed.net
about
your
problem
and we
shall
resend
your
username
and
password
to your
registered
email.
Unfortunately,
we
cannot
send
this
info to
a
different
email
because
there is
no way
for us
to
authenticate
your
request.
If you
are sure
about
your
username
and
password,
then the
error
may be
because
your
account
exceeded
the
allowed
number
of
simultaneous
logins.
Also,
some
Usenet
browsers
do not
disconnect
cleanly,
in which
case you
may have
to wait
a few
minutes
before
your
account
is
cleared.
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Top
Q:
What are
the
daily
limits
for
posting?
A:
There
are
currently
no
limits
for
posting.
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If you
still
need
help,
contact
webmaster@thenewsfeed.net.
Note: If
you see
others
abusing
this
system
please
report
it to
webmaster@thenewsfeed.net
right
away. |